Service

 

 


    Home -> Service
   Service


Why us? 
-- Main Advantages: 1. Strict double detection system, based on a set of ISO standards;
2. Equipped with adequate inventory to deal with emergency shipping requirements;
3. Quick response and rapid transport chain;
4. With the best quality and most competitive price in China market;
5. International Lab detection: SGS and Intertek;
6. Perfect and solid packing for each shipment;
--Customer Complaint Handling Procedure
1. Record the content of the complaint;
2. Determine whether the complaint is reasonable;
3. Submit to the complaint department and choose the person to be responsible for this complaint;
4. Analyze the reason;
5. Put forward the specific solution based on the customers’ complaints;

6. Carry out the solution;
7. We promise to accept return and exchange goods if any quality problems appear;

 

 

 

 

 

 

  Zibo Hailan Chemical Co., Ltd. E-mail:andrew-niu@hailanchem.cn
Main Products:Carboxy methyl cellulose Polyanionic cellulose Xanthan Gum Series Guar Gum Hydroxyethyl Cellulose(HEC)